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Shipping
When you sell items on Yisrael Exchange, it is your responsibility to properly package and send the sold products to the buyers.
By becoming a seller on Yisrael Exchange, you are in agreement to:
- Furnish an accurate “ships from” address.
- Clearly state the shipping expenses and processing durations in your product listings.
- Ensure timely shipment of items immediately following a sale.
- Adhere to all local and state regulations.
- Dispatch orders to the address given by the customer and as indicated on the Yisrael Exchange receipt.
- Indicate an order as “shipped” only when you have genuinely sent it. Remember, the buyer will be informed when an order is marked as shipped.
- Apply a reasonable shipping fee.
In the rare occurrence that an order fails to reach its destination, be ready to provide legitimate evidence of shipping. Acceptable evidence of shipping should demonstrate that the item was indeed dispatched and was directed to the address provided by the buyer on Yisrael Exchange.